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Management for Quality in High-Technology Enterprises (Wiley Series in Systems Engineering and Management), by Yefim Fasser, Donald Brettn
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Contemporary management concepts, methods, and techniques for global, high-technology industries
The rapidly changing shape of technology industries requires a constant reevaluation of what it takes to manage such sophisticated corporations effectively. Management for Quality in High-Technology Enterprises explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business.
Momentous external and internal changes to technology enterprises demand new management procedures. Externally, industries are moving toward globalization, increased mergers and acquisitions, joint ventures, and outsourcing. Internally, the typical workforce has become significantly more knowledgeable and professional; the increase in knowledge workers in particular is changing the role and function of the contemporary manager. Drawing on their considerable experience as leaders in a high-technology corporation, Yefim Fasser and Donald Brettner show managers how to succeed in a shifting playing field.
The book's five parts, comprising twenty chapters, are:
* A Systemic Approach to Organizational Transformation
* Managing a Knowledge-Based Organization
* Managing in a Global Environment
* Some Aspects of Managing Quality
* Reshaping the Organizational Culture
Eschewing abstract, technical jargon, the authors explain in a lively, accessible fashion what managers must do to cope with the global changes in technology enterprises. Middle managers and engineers in high-technology manufacturing companies, as well as all professionals interested in improving their managerial knowledge and skills, will benefit from Management for Quality in High-Technology Enterprises.
- Sales Rank: #4071777 in Books
- Published on: 2002-07-25
- Original language: English
- Number of items: 1
- Dimensions: 9.43" h x 1.04" w x 6.26" l, 1.67 pounds
- Binding: Hardcover
- 456 pages
Review
"…the authors managed to describe all major aspects on which quality can be built. I use this book as a 'bible' for organizational renewal." (IIE Transactions on Operations Engineering)
From the Back Cover
Contemporary management concepts, methods, and techniques for global, high-technology industries
The rapidly changing shape of technology industries requires a constant reevaluation of what it takes to manage such sophisticated corporations effectively. Management for Quality in High-Technology Enterprises explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business.
Momentous external and internal changes to technology enterprises demand new management procedures. Externally, industries are moving toward globalization, increased mergers and acquisitions, joint ventures, and outsourcing. Internally, the typical workforce has become significantly more knowledgeable and professional; the increase in knowledge workers in particular is changing the role and function of the contemporary manager. Drawing on their considerable experience as leaders in a high-technology corporation, Yefim Fasser and Donald Brettner show managers how to succeed in a shifting playing field.
The book’s five parts, comprising twenty chapters, are:
- A Systemic Approach to Organizational Transformation
- Managing a Knowledge-Based Organization
- Managing in a Global Environment
- Some Aspects of Managing Quality
- Reshaping the Organizational Culture
Eschewing abstract, technical jargon, the authors explain in a lively, accessible fashion what managers must do to cope with the global changes in technology enterprises. Middle managers and engineers in high-technology manufacturing companies, as well as all professionals interested in improving their managerial knowledge and skills, will benefit from Management for Quality in High-Technology Enterprises.
About the Author
YEFIM FASSER, PhD, is Director of Systems and Statistical Engineering at Advanced Micro Devices, Inc.
DONALD BRETTNER is Group Vice President at Advanced Micro Devices, Inc.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Highly Recommended
By Bill W
The best technical book on quality management that I have read. The authors are very experienced in the realities of high tech manufacturing so they know what they are talking about.
0 of 0 people found the following review helpful.
Management for Quality in High-Technology Enterprises
By MngmntReader
I love this book! Always keep it my office and refer to it. Great explanations and examples. Very easy to read.
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